Refund policy

Return Policy

We want you to love your Rodeo Tuff purchase. If something isn’t quite right, here’s how returns work.

Returns

  • We accept returns within 14 days of the delivery date.

  • Items must be unworn, unused, and in original condition with all tags attached.

  • Items showing signs of wear, washing, or damage will not be accepted.

Return Shipping

  • Customers are responsible for return shipping costs.

  • Original shipping charges are non-refundable.

  • We recommend using a trackable shipping method, as we are not responsible for lost return packages.

Final Sale Items

  • All final sale items are not eligible for return or exchange.

  • Gift cards are non-refundable.

How to Start a Return

  • Log into your customer account and submit a return request, or

  • Contact us at info@rodeotuff.com within 14 days of delivery.

All returns are subject to review and approval once received.

Refunds

  • Approved refunds will be issued to the original payment method.

  • Please allow 5–10 business days for the refund to appear after processing.